Contact information

If you have questions about your order or need assistance, please contact us using the information below.

Customer Support

📧 Email: pullnhits@gmail.com

Responses typically within 24–48 business hours

Important Notes Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Order number

  • Full name used on the order

  • Email address used at checkout

Policy Acknowledgment

Before contacting us, please review the following:

  • All sales are final

  • No refunds or returns

  • Cancellations are subject to a 10% restocking fee

  • Pre-orders are subject to release delays

  • Shipping timelines are estimates

Contacting us does not guarantee an exception to any posted policy.

Chargebacks & Disputes

We strongly encourage customers to contact us directly before initiating a chargeback or dispute. Unauthorized chargebacks may result in account termination.