Shipping policy
Last Updated: Jan 13, 2026
Thank you for shopping with PullnHits. Please review our Shipping Policy carefully before placing an order.
Order Processing
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Orders are typically processed within 1-2 business days after payment is received, excluding weekends and holidays (excluding pre-orders)
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Processing times may be extended during high-volume releases, pre-orders, promotions, or live break events.
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Processing time does not include shipping transit time.
Shipping Methods & Delivery Estimates
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Shipping methods and rates are displayed at checkout.
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Delivery timelines are estimates only and are not guaranteed.
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PullnHits is not responsible for delays caused by carriers, weather, customs, supply chain issues, or other circumstances beyond our control.
Pre-Orders & Combined Shipping
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Pre-order items ship once inventory is received.
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If your order includes both in-stock and pre-order items, the entire order may ship together unless otherwise stated.
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We do not guarantee partial shipments unless explicitly offered at checkout.
Risk of Loss
Once an order has been shipped and accepted by the carrier:
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Risk of loss transfers to the customer
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PullnHits is not responsible for lost, stolen, or damaged packages once in carrier possession
We strongly recommend selecting shipping options that include tracking and insurance when available.